Jivan Adhar Sansthan is a registered non-profit organization working for the welfare of underprivileged and marginalized communities in Udaipur district, Rajasthan. Donations received are utilized to support structured programs such as food security, education advancement, women empowerment, farmer support, environmental conservation and community awareness initiatives.
This Donation Refund Policy outlines the conditions under which refund requests may be considered.
General Policy on Donations
All donations made to Jivan Adhar Sansthan are voluntary contributions toward social development activities. Once received and processed, donations are generally considered final and non-refundable.
As a non-profit organization, funds are allocated toward ongoing and planned program activities. Therefore, the organization does not provide refunds.
Eligible Circumstances for Refund
Refund requests may be considered in the following cases:
• Duplicate transaction due to technical error.
• Incorrect donation amount entered mistakenly by the donor.
• Unauthorized transaction reported by the donor within a reasonable timeframe.
• Payment processing error resulting in unintended deduction.
Requests must be supported by relevant transaction details and proof.
Refund Request Procedure
To request a refund, the donor must:
1. Submit a written request via email to the official organizational email address.
2. Include the following details:
o Full name
o Contact information
o Date of transaction
o Amount donated
o Transaction reference number
o Reason for refund request
Refund requests should be made within 7 days of the transaction date. Requests received after this period may not be eligible for consideration.
Review and Approval
Each refund request is reviewed by the administrative team. Approval is subject to verification of the transaction and compliance with this policy.
The organization reserves the right to:
• Approve or decline refund requests based on review findings.
• Request additional documentation if required.
Decisions made after review shall be final.
Refund Processing Timeline
If approved, refunds will be processed through the original mode of payment, wherever possible.
Refund processing may take:
• 7–15 working days depending on banking procedures and payment gateways.
The organization is not responsible for delays caused by banks or third-party payment service providers.
Non-Refundable Situations
Refunds will generally not be provided for:
• Donations made willingly without error.
• Donations used for program implementation prior to refund request.
• Donations made for completed sponsorship activities or events.
• Anonymous donations where donor identification is not possible.
Tax Exemption Consideration
If a tax exemption receipt has already been issued under Section 80G, refund processing may require cancellation of the issued receipt and compliance with applicable tax regulations.
Donors are responsible for ensuring tax compliance after refund approval.
Policy Updates
Jivan Adhar Sansthan reserves the right to modify or update this Donation Refund Policy at any time. Updated policies will be reflected on this page with a revised effective date.
This policy ensures clarity, fairness and accountability while safeguarding the organization’s ability to deliver uninterrupted social development programs.